Jithin Nov 21 • Peel Help / Troubleshooting
We support most of the models for our listed brands on the app. If you are unable to pair your device with any of our IR codes on the app, please follow these steps below :
1. Go to your Device Settings and tap on More
2. Select Application Manager and Swipe to left till you get ALL section.
3. Swipe down and select Samsung WatchOn app.
4. Tap on Clear Cache and Clear Data
5. Tap on Force Stop.
This would have cleared your previous setup details. Now you can try and complete the setup again and it should work.
If you're still having issues, once you launch the app, you can raise a ticket by the following steps: Settings>>Select Send Comment or Get Help>> Select Send comment via Email.
Please ensure to provide the model number. This will help us to get the required details to investigate and try to resolve the issue as early as possible.
Please let us know of your feedback or if you have any further concerns at firstname.lastname@example.org.
Jithin Nov 19 • Peel Help / Announcements
We are happy to inform that we have added following list of countries to our app.
Here is the list of new countries we added:
Now you can also use the Electronic Program Guide (EPG) along with the remote functionality.
If you run into any issues, please write us to email@example.com.
Jithin Nov 07 • Peel Help / Announcements
Jithin Nov 07 • 1 • Peel Help / Troubleshooting
We have added Electronic Program Guide feature for some countries. Since you are getting your TV from the wall or don't have a service provider, please select OTA (Over the air) as your provider. If you do not want to use the EPG feature and want to use only the remote, please select “Other Country” in the country selection screen in setup.